Skip to Main Content
D-Tools System Integrator Ideas Portal
Status New
Created by Guest
Created on Aug 27, 2025

Unable to Change SO Status and Save

As of this morning (Wednesday, August 20, 2025, around 7:40 AM EDT), our team is unable to update the status of jobs within the Mobile Install app. When a technician tries to change the status (e.g., from "Scheduled" to "In Progress"), the change does not save. There is no error message; it simply reverts to the original status or fails to commit the change.

This is a significant roadblock for our field operations as we rely on these statuses for real-time tracking and workflow automation.

I have attached a screen recording from an iPhone that clearly demonstrates this issue.

  • Attach files
  • +1